Refund Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

If you haven't read the ABOUT page then you are not aware that everything that is for sale is made (with sweat, tears, blood and love (not real blood) by me Ange.)

Every piece is unique and I only do limited runs of each item. Every piece, especially if it is hand sequined, is made with incredible care and weirdness and takes a lot of time to do so >>>

Hence there is no refund for change of mind so please choose carefully. A store credit and or exchange for full priced items are applicable if: 

• The items are in saleable condition, with all tags still intact;

• The items have not been worn, damaged or washed, have no makeup, marks, stains or tan on them

• The items are returned within 10 working days of purchase date with the original invoice as proof of purchase is provided and that you email pictures to the contact email provided prior to mailing back (after this period returns / refunds will not be accepted)

• Any item being sent back to EWOL must be sent via tracked / traceable post otherwise we do not take responsibility for lost items and postage is to be  paid for by the purchaser

• If the item is faulty (and proven by the purchaser) then I will return cost for the original purchase. I do not return cost of original postage (please note I take photos of each item before it is shipped for my protection)

• Items can only be exchanged for a different size or colour in the same style and are subject to availability. (Most of my items are currently one size only so please check the sizing carefully and if you have any questions please contact me)

• I do not go on sale. But if I do please note sale items are final sale and cannot be returned for a refund or exchange unless deemed faulty.